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>> Home > Forum > Boat Specific Chit Chat! > Artesania Latina
Artesania Latina
Author Message

Forum Posts: 2
27th Dec 2018 16:39  
>> Permalink

I had the " King of the Mississippi" kit by artesania Latina as a present . It had a part missing so I contacted them via email and Thier web site. But I did not get a answer . I tried for two months with no luck. I contacted Cornwall models and they tried three times with no luck. I found this very unusual as all other firms have been very helpful. Has anyone else had this problem.


Forum Posts: 18
27th Dec 2018 20:48  
>> Permalink

I had the same problem in the end I gave up and made a plan ( Another way round) Try the UK Distributor might help. Although here in South Africa everybody's blonkers about Model Jets.

Only old in years not mind or soul.

Forum Posts: 4
28th Dec 2018 00:46  
>> Permalink

i had a damaged thread on my new artesania tug boat kit propshaft ?
i have been sending an email every week since august .They agreed to replace the part but have never posted the part to me ?
i have purchased another shaft but will continue to email artesania for(ocd)
the hell of it ! yes i need to get a life ?


Forum Posts: 4
28th Dec 2018 00:57  
>> Permalink

just emailed artesania latina to congratulate them on their now world wide
atrocious, crap customer service.😁


Forum Posts: 2
31st Dec 2018 09:55  
>> Permalink

Yes I shall never buy a model off them ever again. But at least most of the other model firms are extremely helpful.

(Fleet Admiral!)

Forum Posts: 514
31st Dec 2018 12:05  
>> Permalink

I'm sorry, You went through that experience!
But now other's will read about what you went through.
And they too will not order from Artesania Latina!😲😤😡

I know I for one will never order from them!
So, Thanks for sharing.....👍

Cheers, Ed

"Fair winds calm Seas"