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>> Home > Forum > Boat Specific Chit Chat! > Artesania Latina
Artesania Latina
(442 views)
Author Message
baronburf
(Seaman)





Forum Posts: 2
27th Dec 2018 16:39  
>> Permalink
mdlbt.com/49153

I had the " King of the Mississippi" kit by artesania Latina as a present . It had a part missing so I contacted them via email and Thier web site. But I did not get a answer . I tried for two months with no luck. I contacted Cornwall models and they tried three times with no luck. I found this very unusual as all other firms have been very helpful. Has anyone else had this problem.

Ianh
(Lieutenant)





Forum Posts: 18
27th Dec 2018 20:48  
>> Permalink
mdlbt.com/49157

I had the same problem in the end I gave up and made a plan ( Another way round) Try the UK Distributor might help. Although here in South Africa everybody's blonkers about Model Jets.


Only old in years not mind or soul.
keithtindley
(Lieutenant)





Forum Posts: 4
28th Dec 2018 00:46  
>> Permalink
mdlbt.com/49167

i had a damaged thread on my new artesania tug boat kit propshaft ?
i have been sending an email every week since august .They agreed to replace the part but have never posted the part to me ?
i have purchased another shaft but will continue to email artesania for(ocd)
the hell of it ! yes i need to get a life ?

keithtindley
(Lieutenant)





Forum Posts: 4
28th Dec 2018 00:57  
>> Permalink
mdlbt.com/49168

just emailed artesania latina to congratulate them on their now world wide
atrocious, crap customer service.😁

baronburf
(Seaman)





Forum Posts: 2
31st Dec 2018 09:55  
>> Permalink
mdlbt.com/49227

Yes I shall never buy a model off them ever again. But at least most of the other model firms are extremely helpful.

figtree7nts
(Fleet Admiral!)





Forum Posts: 514
31st Dec 2018 12:05  
>> Permalink
mdlbt.com/49228

I'm sorry, You went through that experience!
But now other's will read about what you went through.
And they too will not order from Artesania Latina!😲😤😡

I know I for one will never order from them!
So, Thanks for sharing.....👍

Cheers, Ed


"Fair winds calm Seas"
73's