You are right about the frustration Graham, still waiting for these pumps which arrived in the country 6 days ago and are supposed to be in transit (probably on a tour of the countryπ ) As I mentioned, it's only a 40 min drive to the airport from my place, so what's the hold up???π β‘β‘π . They should start sending texts to people to give them the option of picking the goods up. Problem is there are too many couriers doing their own thing in their own areas and transferring goods multiple times before they get to the customer.
They seem to get to the airport, go through customs, get picked up and taken to a central airport sorting area, bulk courier picks up whatever his company delivers, takes them to their sorting area, another smaller courier picks up and takes them to your local area sorting place, then to another courier (or postie for small packages) to your house.
Appears totally inefficient to me, just making work and quad handling everything. Used to take a day to get a letter from o/seas once it arrived in the country. We hardly have a post box now except outside post offices, and they have closed most of them as well, and just have 'agents' (ie service stations/ shops etc) Don't know how they expect older or immobile people to travel miles to post a letter if they don't drive?? Used to be a post box on nearly every corner years ago. I have to drive 2km to the PO to post a letter, (used to just walk 100m till they removed that box a year or so ago.) They want to close our local PO which covers a huge number of people in our area (around 10,000) which is just ridiculous.
Banks have also closed all their smaller branches round the country and even removed money machines in some cases, and left people having to travel for hours to the nearest machine or branch. Companies, (like Telcos/power companies) hide in offices and won't talk to you except through a call center in the Philipines or India (even though the company may be 1km away- had that with my new crap Samsung
washing machine
recently, until I found the local service center number and 'targeted' them,- refused to talk to some Filipino girl who knew nothing, and would ring NZ for info and call you back in 1 or 2 days, - beyond ridiculous!!!π π π )
You have to get angry to get results these days with large companies, (got results with my washer when I told them I'd put it on the side of the main road with a big sign saying "don't buy this crap")ππ
JB