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    Forum
    Is
    westbourne
    model@ co serious?
    I am asking everyone on the air if
    westbourne
    are taking joke of me: I ordered and payed 4 people graupner marine crew fot my tugboat, they confirmed receiving bill and soon they should send to me (more than three months ago) many mails witout ONE answer! I am astonished!
    7 years ago by saintsalvio
    Media
    ''
    westbourne
    ''
    westbourne
    is a Port of London Authority steam Tug from the Caldercraft Mini-Fleet Range - it is 1:48 scale. This model was discontinued a few years ago but I did manage to purchase a brand new boxed one via ebay a couple of years ago. During her time
    westbourne
    was hired by the Royal Navy as a rescue tug. She saw service with them between October 1916 and July 1919 in the HM Dockyard. Prior to that she was on general towing service duties on the Thames. She can be found mentioned in โ€œSHIPS OF THE ROYAL NAVY, 1914-1919 - by TYPE & CLASS Section 3. SUPPORT and HARBOUR VESSELSโ€ Following the first world war โ€˜
    westbourne
    โ€™ was one of three tugs attached to the Port of London Authority (PLA) Dredging Service, they were the "
    westbourne
    ", "Thorney" and "Brent", they were all fitted with a drag and under running gear.In 1940 during the Battle of Britain. โ€˜
    westbourne
    โ€™ and many other tugs were used in assisting the berthing of these large ships that entered the Thames. The photos show from box to construction plus her on the water.
    5 years ago by ads90
    Response
    Billings Sea King refit
    Don't have many model shops in my neck of the woods, where would be the best for mail order in uk? Saw reports on
    westbourne
    .
    5 years ago by Wingcoax
    Forum
    Huntsman fittings kit.
    Hi Novagsio Do tread carefully if you intend to use
    westbourne
    as there has been posts on this and other sites regarding their poor service level and lack of advertised stock. Canabus has a build blog mdlbt.com/31424 Not sure exactly what fittings you require but Reade Models may be able to help as they supported fittings for many of the kits produced alongside the Precedent range. http://reademodels.com If you are looking for the window frames then you may need to fabricate from liteply, or if you have a 3D printer source have some fabricated.
    5 years ago by Dave M
    Forum
    Huntsman fittings kit.
    Hi Novagsio The only place that my help you out is
    westbourne
    model.co.uk, but, they sell to full kit. May sell the fittings kit. The original handrails from my Precedent fibreglass hull are total rubbish, but, I only got with my second hand unfinished boat the air scoops. So I plan on making the hand bow rail and windscreen. My boat is in the BUILD BLOGS on the site. Canabus
    5 years ago by canabus
    Forum
    34'' sea commander Aerokits kit
    Hey Garth. I feel the same as Doug. DO NOT ORDER OFF
    westbourne
    MODELS UNDER ANY CIRCUMSTANCES. All the forms are strewn with people who have lost money to them and never got it back. Please heed these warnings. Kindest wishes, Dave W ๐Ÿ˜Š
    5 years ago by rolfman2000
    Forum
    34'' sea commander Aerokits kit
    Hi Garth, if you mean
    westbourne
    Models DON'T TOUCH 'EM WITH A 10FOOT BARGE POLE! Every model boat web site is full of long running threads about order taken, money paid and nothing delivered and no contact or just bullshit excuses! Also here - https://model-boats.com/forum/hobby-chit-chat/9463 better look somewhere else ๐Ÿค” Cheers Doug ๐Ÿ˜Ž
    5 years ago by RNinMunich
    Forum
    westbourne
    MODELS
    I do and seen nothing
    5 years ago by none
    Forum
    westbourne
    MODELS
    Hi All, Are
    westbourne
    Models still trading? Regards Joe
    5 years ago by GYJOE
    Forum
    westbourne
    MODELS
    Have anyone who live anywhere near them seen if they are still trading.
    5 years ago by tidtug
    Forum
    westbourne
    MODELS
    Hi Lads, Many thanks for that,think i'll keep well clear Regards Joe
    5 years ago by GYJOE
    Forum
    westbourne
    MODELS
    There will be other model shops closer to you with the same items
    5 years ago by none
    Forum
    westbourne
    MODELS
    Hi Joe I hate to talk ill of any model shop, but give them a wide berth. Dave
    5 years ago by EAGLE
    Forum
    westbourne
    MODELS
    Hi Joe, if they are it borders on a miracle! Don't touch them, they have a shocking reputation for taking the money and delivering at best excuses. Check here - https://uk.trustpilot.com/review/www.
    westbourne
    -model.co.uk Cheers Doug ๐Ÿ˜Ž
    5 years ago by RNinMunich
    Forum
    westbourne
    Models
    Yet they still show the shop frontage on their site and Magazine adverts. it was a sad day when my local model shop Ashton Models closed, know far and wide used it man and boy in that order, they were old school, seemed to know everything about any hobby you could think of, rarely where they stumped. if you needed a thingy bob for a whats it you call it, you left with the very thing you needed, it was a treasure trove. A sad day indeed when they closed.
    6 years ago by Peter47
    Forum
    westbourne
    Models
    Is
    westbourne
    Models still in Business? Been Trying too get a 75mm Prop, no joy phoning.๐Ÿ˜‰
    6 years ago by castlegloom
    Forum
    westbourne
    Models
    hi this is the part of the miniutes from the club i belong to not looking good as i liked the old shop. ๐Ÿค”Model shops - There are now no local model shops,
    westbourne
    Model Shop are working out of a garage opposite their previous shop, not much stock is held and not easy to look at, some members have said its not worth going to๐Ÿ˜ฑ๐Ÿ˜ฑ
    6 years ago by twofloats12
    Forum
    Tags.
    the important thing about
    westbourne
    models is to stop mentioning them ! ๐Ÿ˜œ
    6 years ago by Haverlock
    Forum
    westbourne
    Models
    I ordered two props from
    westbourne
    Did not receive them. When I emailed them NO reply.Had to go through PayPal to get my money back. After three emails with PayPal got my money Will never use them again.
    6 years ago by jacktar
    Forum
    Tags.
    Hi Robbob, We're slowly and steadily tagging keywords across the website. It's an experiment at the moment more than anything else. I do like how you can drill down into boat names and keywords though, which then brings up other posts from across the website containing those words. It could be used for all sorts of things mind. Recommending things you might be interested in, to show trending tags, similar to twitter! it also helps search engines. The website is still a little lost in Google. Stupidly
    westbourne
    models ranks much higher than both this site and meyhem! Stephen
    6 years ago by Fireboat
    Forum
    westbourne
    Models
    DO NOT order from
    westbourne
    . There have been many complaints on various forums about their lack of service and concern for the customer (myself included). It appears (from another forum) that the shop is boarded up and they only trade via the internet now. But, DO NOT order over the net. I did a few months ago and when I eventually found out that they didn't stock the props I wanted, I cancelled the order and was assured a full refund would be paid. They did not, and after chasing numerous times had to get my credit card company involved. BTW, when I did once get through on the phone and I said I'd sent an email, the guy on the phone said they don't bother with emails as there's so many backed up at their email address!!! It's a shame their website is so slick but the customer service 'aint.
    6 years ago by red110kev
    Forum
    westbourne
    Models
    I ordered some parts over two years ago, still waiting they do not answer emails or the phone, why Model Boats allow them to advertise I do not know. a complete waste of time go to Cornwall model boats they are fantastic.
    6 years ago by ColinT
    Forum
    westbourne
    Models
    Hi Peter, lost my trust in
    westbourne
    when i visited the shop 2 years ago, popped in just looking (like you do) 3 o'clock friday afternoon was only there about 5 minutes when the guy behind the counter demanded i bought something or leave, great customer service (i dont think)
    6 years ago by jarvo
    Forum
    westbourne
    Models
    Hi Peter47, Sorry to read what your going through, This is why I have been making my Purchases from Cornwall Model Boats. I've been purchasing from them for over 9 months now with no problems. So if you need model boat parts or supplies you should consider Cornwall Model Boats. their also a very friendly and helpful bunch. Also I live in the States and I receive my parcel in about a weeks time. PS. Stay away from
    westbourne
    all I've heard is People having problems with their purchases.
    6 years ago by figtree7nts
    Forum
    westbourne
    Models
    I have not got what I order from
    westbourne
    ever, either send me an alternative or after a phone call or three was told out of stock, still a waiting refund, not a large amount so not too bothered, just trust as gone out the window. They still advertising on web and Model boat magazines. I'd stick with Cornwall Model or any other Model shop, but
    westbourne
    .
    6 years ago by Peter47
    Forum
    westbourne
    Models
    Try here http://www.cornwallmodelboats.co.uk/acatalog/propellers.html Ed
    6 years ago by figtree7nts
    Forum
    westbourne
    Models
    Hi Castlegloom I have ordered all of my supplies from Cornwall Model Boats! They have a great turn around time as well. I'd like to point out I live in the states, my parcels take about a week. How's that for quick delivery service.
    6 years ago by figtree7nts
    Forum
    westbourne
    Models
    Is
    westbourne
    Models still in Business as have tried phoning and ordering online from them. Needing 4blade 75mm prop
    6 years ago by castlegloom
    Forum
    westbourne
    Models
    Hi mate, dont go to
    westbourne
    , follow the posts on here, go to Cornwall MB or Deans Marine
    6 years ago by jarvo
    Forum
    westbourne
    Model Centre
    Lucky you Stephen, I wish I hadn't > ๐Ÿ˜Ÿ
    6 years ago by ColinT
    Forum
    westbourne
    Model Centre
    What is wrong with
    westbourne
    Model Centre, I placed an order with them on 2nd January 2016, I appreciate that they have just moved across the road into new premises, I have emailed the three times with no answer I have tried to phone them more times than I can remember with not one call answered, It appears that they are good at taking our money but not very good at Delivering the goods or even responding to emails, and yet they keep advertising in the magazines. Has anyone else had problems with this company. ๐Ÿ˜Ÿ Colin
    7 years ago by ColinT
    Forum
    westbourne
    Model Centre
    Where? Never heard of them ๐Ÿ˜‰ Stephen
    6 years ago by Fireboat
    Forum
    westbourne
    Model Centre
    I have never used
    westbourne
    Models myself. But with all I have seen here on this Model Boats Website regarding their bad service to our modelling community, I'm surprised to see that they are still listed on the Useful Links on this site ??
    6 years ago by BOATSHED
    Forum
    westbourne
    Model Centre
    This is a multi re occuring event. Do all the credit card, tradiing standards and now the BBC have no sway over them. The account must be in chaos showing huge profits with stock stayingon the shelves. Some say if you call you get it. But even for UK people that's impossible. Again can't anyone shut the web site Dow.
    6 years ago by Derek
    Forum
    westbourne
    Model Centre
    Have a look at one of the previous posts, they have been on BBC about poor service, have a listen to the lies and evasion, pathetic!!! Mark
    6 years ago by jarvo
    Forum
    westbourne
    Model Centre
    Hi guys, I'm new to model boats, but have built and flown aircraft for years - never had a problem with ordering parts online, even from the US or China. I ordered a MFA torpedo motor and a prop shaft (standard fare for a shop catering to the model boat trade?). 3 weeks on, and still waiting - I too have had the same excuses, about having had to wait for parts to come in, "it's been posted, give it a few days" etc Etc. I've had enough of the vagueness as to when it was posted, the obvious lies and ignorance of calls and emails. I have reported to PayPal, which luckily means I'll get my money back. These jokers shouldn't be in business, and are to me an insult to the modelling community. I will take Vosper's advice and try Cornwall models in future.....!
    6 years ago by robbo
    Forum
    Is
    westbourne
    model@ co serious?
    Can I add MANTUA MODELS as being good suppliers . They have a branch in England and in italy. The fact that Mantua is the Anglisization of my surname has no bearing on the matter LOL ๐Ÿ˜ John Mantova
    6 years ago by onetenor
    Forum
    westbourne
    Model Centre
    westbourne
    Models are useless, hopefuly you paid by credit card which means that you can reclaim your money through your bank. Personally I can highly reccomend Cornwall Model Boats.
    6 years ago by vosper
    Forum
    westbourne
    Model Centre
    Well Mr Pete Davis of
    westbourne
    Models, can I look forward to receiving my order that I placed with you on 2nd January 2016, Order No CT59HZ10012008 1 x Danforth anchor A4026/60 ยฃ2.60 1 x Danforth anchor A4026/40 ยฃ2.60 2 x Lift Raft Feet part No 1517 ยฃ2.48 = ยฃ4.98 2 x Life Raft 2 Pcs ยฃ2.92 = 5.86 Sub Total ยฃ16.02 Shipping(Standard Delivery) ยฃ3.65 VAT ยฃ3.94 Total ยฃ23.61 I live in hope that you read these customer complaints and do the honest thing, DO NOT forget it is US that keep your business going, it will be YOU that makes it close down.
    6 years ago by ColinT
    Forum
    westbourne
    Model Centre
    I have recently been playing around with quadcopters and have found a number of model supply places that give good service. Even items ordered from china have arrived ( 20-21 days) but they get here! So it would seem to me that
    westbourne
    models will soon cease to trade.
    6 years ago by Haverlock
    Forum
    westbourne
    Model Centre
    Yes I thought the answers were rather lame to say the least.
    6 years ago by Dave_P
    Forum
    westbourne
    Model Centre
    Thanks for adding the link I had been trying without success to find it for hours, listened to it now and not impressed with the excuses , economic climate/ resection if that was the case why do other online shops not have any problem, not wanting to advertise Other outlets but I use two of the popular ones mentioned regularly and NEVER had to wait more than three days......enough said.
    6 years ago by Peter501
    Forum
    westbourne
    Model Centre
    http://www.bbc.co.uk/programmes/b07jqr4v starts 18:41 min in if you want to listen.
    6 years ago by Haverlock
    Forum
    westbourne
    Model Centre
    Yes, I heard it too. No confidence in them, certainly in the short term and I doubt there will be a long term.
    6 years ago by cenbeth
    Forum
    westbourne
    Model Centre
    Heard an article regarding
    westbourne
    Models on today's Radio 4 You and Yours. The guy from
    westbourne
    didn't fill me with any confidence regarding doing any business with them. You should be able to hear the episode on BBC Iplayer.
    6 years ago by Dave_P
    Forum
    Is
    westbourne
    model@ co serious?
    Not used Model Dockyard but will add them to my dealer list for next time, always good to support a caring supplier. Mark
    6 years ago by jarvo
    Forum
    Is
    westbourne
    model@ co serious?
    Tanks no problem with Model Dockyard good!
    6 years ago by saintsalvio
    Forum
    Is
    westbourne
    model@ co serious?
    westbourne
    has been criticized for poor service and Cornwall Model Boats praised for good. Would suggest readers also add Model Dockyard to their lists of reputable suppliers. I am a relatively new customer, being recommended to them by a friend. All my earlier transactions were fine; but with my latest, the goods were unreasonably delayed in the great intestine of the postal service. After about 5 weeks of waiting Model Dockyard replaced and reshipped the order at their expense, totally without quibble. Over two mail deliveries I have received my original order and now it's replacement. That is the type of service that deserves recognition, would recommend this company to anybody.
    6 years ago by Rowen
    Forum
    Is
    westbourne
    model@ co serious?
    if you use the fr*sky system I can recommend T9 Hobby Sport https://www.t9hobbysport.com/ Everything I have ordered arrived, and no problems, one occasion there was an error ( crossed communication) and they offered to send correct item free of charge! I declined since it was not clear the mistake was theirs or mine and what was sent I could use. I suspect that the majority of model suppliers are honest traders making a moderate living from what was a hobby. By the way if you use LiPo batteries you should consider getting a fr*sky system since you can fit a small unit between the receiver and your LiPo balance lead, this will allow your battery voltage to be sent back to the transmitter and alarms trigger points set so you can preserve the battery.
    6 years ago by Haverlock
    Forum
    Is
    westbourne
    model@ co serious?
    Lest anyone run away with the idea that Cornwall Model Boats is the only good supplier (and I agree they are good), there is a list here of many suppliers: http://www.modelboatmayhem.co.uk/links/traders.htm It is not complete, it does not include Model Dockyard for example, but the few I have dealt with have all been good.
    6 years ago by Trillium


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