trying to figure subscription problem out

Started by Northernflotsam
3 replies 0 likes 0 followers Last activity: 7 days ago
#2 19
Looks like March and April should not have gone out.

I will refund the £5.00 total and look into how this happened. Once you upgrade, the previous subscriptions should of course cancel. I see it has been cancelled already infact. I've just issued the refund for the two months now as well.

Thanks for identifying this. Stephen
We may not be able to control the wind 🍃 but we can always adjust our sails ⛵ - MBW Admin
#1 19

trying to figure subscription problem out

I'm listed as a bronze user (now incorrect) but its seem when I upgraded to silver I am still being charged for both bronze and silver ?
I've tried using the help message several times and still get no response
Can anyone help with this
Not and expert but bloody keen

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