๐ Westbourne Models
7 years ago by
๐ฌ๐ง red110kev (
Recruit)
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DO NOT order from Westbourne. There have been many complaints on various forums about their lack of service and concern for the customer (myself included).
It appears (from another forum) that the shop is boarded up and they only trade via the internet now.
But, DO NOT order over the net. I did a few months ago and when I eventually found out that they didn't stock the props I wanted, I cancelled the order and was assured a full refund would be paid.
They did not, and after chasing numerous times had to get my credit card company involved. BTW, when I did once get through on the phone and I said I'd sent an email, the guy on the phone said they don't bother with emails as there's so many backed up at their email address!!!
It's a shame their website is so slick but the customer service 'aint.
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