Several years ago I bought some resin, white metal and vac formed fittings from Deans. When they arrived, the resin ones were soft, the texture was similar to that of a Haribo sweet. Not only that but many of the fittings were deformed, The cable reels were oval. The vac formed boats were ok but the vac formed superstructure parts were horrendous. As Brian King once said, "they looked like sucked boiled sweets", nothing was straight. I phoned up and asked for my money back. I was told that I couldn't have it as the fittings were a special order. When I insisted that the fittings were not fit for purpose and I wanted my money back the discussion quickly turned into a heated argument and eventually I was sworn at. I couldn't speak to Ron Dean as he was away at a toy exhibition, I think it was Nuremberg or somewhere else in Germany. When he returned I phoned him and told him what had happened. He said that his workers were professional and he couldn't believe they would do that. Basically calling me a liar. I have refused to buy anything from his company since then. I had spent about £150.00 on fittings and felt that I deserved more respect. Not all the fittings were bad. The white metal ones were ok. The rest I put in a box to remind me of the money that I had thrown away.
Several years ago I bought a Caldercraft "Sir Kay", whilst it makes into a nice model, I would say that it is a generic minesweeper rather than an accurate scale model. It would be accurate for most people. The plans that you get are not to the same scale as the model so it is not possible to accurately measure lengths or dimensions and a certain amount of guesswork is involved. The original plans for this boat are on the Aberdeen built ships website so it is possible to see where things are not the same. The wheel house on the model has a hexagonal front whereas on the real ship it had a flat front. Most of the fittings are white metal which is nice but make the boat rather top heavy. All the railings are rather fat white metal which I didn't like so have replaced with thinner brass ones. I appreciate that in order to make a working model corners have to be cut and adaptations have to be made.
Personally I wouldn't touch a Dean's but perhaps things have improved since I bought my stuff. I know it's difficult but if possible look what's in the box and inspect the quality of the stuff.